design4services

Service design for business innovation

From: ypigneur, 1 month ago

Service design for business innovation

View SlideShare presentation or Upload your own. (tags: model business)

Talk @ Luxembourg
November 2007
(CRPHT)


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design4services

Making Good Design Decisions

From: dansaffer, 3 months ago

Making Good Design Decisions

View SlideShare presentation or Upload your own. (tags: design ux)

Previously part of UX Intensive, Interaction Design.


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design decision

How do we make design decisions and how do we know if they are good! again a slideshow that gives us a good overview of the issue from slideshare.net

service design and business

Home Depot service design

From: whatidiscover, 3 months ago

Home Depot service design

View SlideShare presentation or Upload your own. (tags: experience design design)

Home Depot service design
Clinton Barth, Brandon Ward, Phillip LaFargue II
http://www.clintonbarth.com/downloads/barth_depot_full.pdf


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design4services slideshow

Designing Services

From: servicedesign, 12 months ago

Designing Services

View SlideShare presentation or Upload your own. (tags: servicedesignhyperisland design)

A quick overview of service design by Nick Marsh of Engine service design. What is service design? Why is it? Where's it going next?
Delivered at HyperIsland, Stockholm, September 2007


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service design presentation by Shelley Evenson and John Rheinfrank

on slideshare.net i found a few excellent slideshows introducing service design. i will use them to introduce the topic on the first class on service design here at the HCI CMU portugal master program at Uma to introduce the topic.